frequently asked questions
where are you located?
hamilton studio : 27 front st, second floor above vineyard vines
​
the loren disk : 116 south road, tucker’s town
​
azura seascape rooftop : 90 south road, warwick
​
please note that unfortunately none of our locations have step free access
do you rent mats?
we believe your mat is your home base, and holds you every step of your practice. by investing in your own yoga mat, you contribute to reducing the environmental impact of communal mats, and eliminate your risk of exposure to bacteria, fungi, and sweat.
should you wish to rent one of our b,halfmoon studio mats, pricing is below
yoga mat rental $5
yoga towel rental $5
mat // towel combo $8
please note that we do not rent yoga mats + towels at our hotel locations.
what does heated practice mean?
any practice on our schedule that is labeled “heated” is enhanced with the therapeutic, eco-friendly benefits of infrared, set between 80 - 95 degrees fahrenheit. infrared heat directly permeates the body (not the room) with warmth, which can help increase flexibility, help with pain relief, and provide a cleansing sweat that will leave the practitioner feeling refreshed and energized.
if you are pregnant,
please consult with your doctor prior to attending any heated practices.
how do i sign up?
our booking window opens 14 days prior to practice. the easiest way to book a class is to download our salt yoga app from the app store.
if apps aren’t your thing, see our class schedule here + select the class that works best for your schedule. you’ll be prompted to create an account in order to register – choose the best membership option for you. once purchase is complete, please ensure you receive an email that you have been booked for class (not just purchased a class pass).
how do i sign up a guest?
the easiest way to register a guest is for them to create their own account with us. if that is not an option, please create a guest account under your profile by adding a "family."
our five class pack + ten class packs are currently shareable between family members.
where do i start my practice journey?
if you are new to the practice of yoga, we recommend starting with vinyasa foundations, flow + restore, and candlelit or heated slow flow. yin is a slow paced practice, but we will hold postures for longer than a traditional asana class, which can be a challenge for some.
what should i bring to practice?
please bring a yoga mat and water bottle with you. we provide cork blocks, bolsters, blankets, and straps to use for practice at our hamilton location, and cork blocks + straps at our hotel locations. you may want a towel for heated yoga, and sunscreen for our outdoor locations (even though they are shaded).
what are your membership options?
you can find details on our memberships here. a membership or class pass must be purchased in order to attend any practice with us, no exceptions. if you need to purchase a class pass in person, please arrive with enough time before practice to do so, and note that we are a cashless business. unlimited memberships are for individual use only and cannot be shared or transferred to another person.
do you have a shower?
we are grateful to have access to a shared shower in our building — a refreshing option after practice. to respect our neighbouring businesses, we ask that you do not queue for the shower in the hallway. if you’d like to freshen up, please plan accordingly : we kindly ask that you bring your own towel and shower products, as we do not provide or rent them.
etiquette + policies
arrival
our studio doors open 15 minutes prior to practice time. upon arrival, please place your shoes and belongings in the cubbies. we have two changing rooms in the studio and restrooms down the hallway. please ensure you check in with the front desk before going into the studio and process any rentals needed. props will be laid out for you in the practice room for when you are ready to settle into the space.
if you are a new student, please arrive at least 10 minutes before class begins to get registered and familiarise yourself with our studio.
​
please also check where you are registered for practice. if you show up at the wrong location, you may be denied from class if it is full.
digital detox
please note that no phones or electronic devices are permitted in our practice space, and smart watches are strongly discouraged. absolutely no filming is allowed in class. your time on your mat is sacred, and we aim to keep it that way.
pass expiry
please note that our memberships begin on the day of purchase, and have the below expiry dates :
single class pass - 30 days
five class pass - 60 days
ten class pass - 120 days
​
our monthly unlimited membership is auto-recurring and bills every 30 days. cancel any time, but please note that once you are charged for the upcoming month, no refunds or exchanges will be given
​
we do not offer extensions or refunds.
late arrival
our practice begins and ends promptly, so please ensure you arrive a few minutes before class begins to settle yourself into the space. our main door will be locked five minutes after class begins and entry after this time will not be permitted.
this policy will also be respected at our offsite locations of the loren and azura hotels.
cancellations + no shows
to avoid any fees, please cancel your reservation at least 12 hours before practice. if you do not cancel within this time frame, or do not show for practice :
-
unlimited memberships : a $10 no-show fee will be charged
-
class packs : you will lose one class credit
​
to cancel your class, please use the salt yoga app or log into your teamup account. kindly note that cancellations via email, instagram, or text will not be accepted.
heated practices
arrive early to connect with your teacher before class and acclimatise to the heat. be sure to advise your teacher of any injuries or concerns before practice.
ensure you hydrate very well before class - although small sips of water are permitted during class, the most effective hydration happens beforehand and afterwards. wear lightweight, breathable clothing and consider bringing a towel to cover your mat.
leaving early
our practices will end promptly to keep the practice of asteya, non-stealing of your time. we ask that you make every effort to stay for the entire length of each practice, and never skip savasana. if you do need to leave early, please place your mat by the door and slip out quietly no more than five minutes before a practice ends. we also ask that this is not a habit, and request that you make the choice to attend practices that you can participate in fully.
outdoor practices
while our outdoor practice locations are covered, we do sometimes need to cancel for inclement weather. when signed up for an outdoor practice, please check your email 30 minutes prior to practice starting. if practice is cancelled, you will receive an email, and your class pass will be credited back to your account for future use.
if you don't have an email from us, class is on! trust that we read the radar as best as we can, and aim to make every class an enjoyable experience for you.
as a small business we thank you for understanding the policies that we have in place to be able to stay in operation and compensate our teachers for their daily dedication. historically, movement teachers are underpaid and undervalued, and at salt yoga we have policies in place to protect the income of our team and begin to shift the industry standard to one that is more supportive of our teachers' and business leader's wellbeing. thank you for your support of this positive change!